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“when it arrives. Furthermore, any inquiry I have sent to customer service has been responded to rapidly and definitely keeping the customer at the forefront. I have even received discounts on future orders due to delays on current orders. They will continue to receive my business! Oh, if you place your first order from their app, you get a 20% discount!”
“Shipping went with JCEX , which is a slow express shipper (10 days to Netherlands and for $30 that’s slow) , sizing (custom made) was exactly made, dress arrived with no faults, I would be nitpicking when I say I found 1 or two loose ends and 2 beeds loose, between the photo and and the real dress one may find one or two differences but that’s hardly noticeable. As I took the measurements myself, and not a professional, to make it to perfection the dress will need restitching 1-2 cm at the hip and bust. One advise to everyone thinking of buying this dress: If you not very close to the perfect measurements , this dress will not look half as good good and you will be disappointed. The dress was made well with in the time it was communicated, I had a response to every email I sent (use a GMail address as TBDress has some strict spamfilters) within 24 hours. For the entire time (also on the phone – take notice of Chinese timezone!) TBDress conducted in a professional manner. For all who criticise this seller , please think twice before you order something that is not adapted for your size(s) . I’ve seen some who ordered dresses made for people 4x my size , and it’s not flattering. Besides the sluggish shipping I have had a very good shopping experience. Thank you TBDress , it’s been a pleasure.”
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